En kul sida...

http://rinkworks.com/stupid/

A girl walked into the computer center where I work. She said she was having problems with her Mac. I asked what kind of Mac she had. In an indignant voice, she replied, "Duh, Intosh."

Customer: "How much do Windows cost?"
Tech Support: "Windows costs about $100."
Customer: "Oh, that´s kind of expensive. Can I buy just one window?"

Tech Support: "What operating system are you running? Windows 95?"
Customer: (a little too excited) "95, 97, 98, I´ve got them all!"
After conferring with her husband, it turned out she owned a Macintosh with System 8.1.

Customer: "I have just received your software, but I have these plastic things, what are they?"
Tech Support: "Could you describe them please?"
Customer: "They are black plastic, thin, and square."
Tech Support: "Anything else?"
Customer: "They have a metal bit on one edge."
Tech Support: "Disks?"
Customer: "Well, I don´t know, do I? I just brought your package. What do I do with them?"

Gå in under Calls from hell... Sitter själv med support för en kommuns användare. Känner igen mig

For my work-study job, I work tech support at a small college. One night I was working Help Desk and the phone rings. I pick it up to have a student telling me she can´t get the computer to work.

Me: "What operating system are you running?"
Student: "Hunh?"
Me: "Do you have a Mac or a PC?"
Student: "Um, I don´t know."
Me: "Ok. What does the screen look like?"
Student: "It´s yellow."
Me: "Ok. What does it say on the computer CPU?"
Student: "What´s that?"
Me: "The big grey box."
Student: "It doesn´t say anything."
Me: "Never mind that...do you have a little ´Start´ button at the bottom of the monitor?"
Student: "Monitor?"
Me: "The thing that looks like a TV sceen sitting on the grey box."
Student: "Oh! That! No. No start button."
Me: "Ok. Is there a little apple symbol anywhere on the screen?"
Student: (very puzzled) "Why would I have fruit on my computer?"

Det kan vara rätt kul när man får "ryta" till åt vice ordförande i kommunstyrelsen, faktiskt... Nu gör vi som JAG säger!
Och, som kan kan läsa under Listen Already, så har folk förbaskat svårt att lyssna ibland. Inte alla, långt ifrån, men några borde nog tvätta öronen lite oftare.
Bara en sådan "enkel" sak som att kopiera en fil, högerklick/kopiera (PC, jo jag vet) kan ta 5 minuter att förklara. Eller att man inte kan öppna en PDF i Word utan man behöver gå in i Utforskaren... Eller att när man inte får någon bild på datorn, så borde man kanske kolla så att skärmen är igång (en vild gissning bara).
Men, jag har tydligen "begåvats" med en jädrans mängd med tålamod. Därför har jag i snart 1½ år suttit med att telefonsupporta dryga 1248 st användare själv (med hjälp av 3 "springare" som gör jobbet hos folket).
Idag så slutade klustret med inloggningen att fungera, örat såg ut som ett blomkålshuvud efteråt. 40-50 samtal under 2 timmar drygt, alla sa samma sak...