Svart ipod bild med äpplet

Tråden skapades 2005-02-08 och har fått 2 svar. Det senaste inlägget skrevs 2005-02-08.

1

2005-02-08 00:36

#1

Marra1
Medlem ●
2005-02-08 00:36

Har lagt in detta på ett USA forum oxå. Men hoppas att någon kan hjälpa mig här med.... Se nedan på ENG

Hi,
I got my iPod Photo 40GB six hours ago. I charged it and after five hours I connected it to my PC, win XP. I was told to format it and I started to do this. After 30 min I noticed that the iPod had "crashed". It only displays the apple, sometimes with very dark display and then suddenly the apple goes white and then all is dark again. I tried to connect it again to my PC, to restore it but the computer can't even find the device now. Its like the iPod has no software any longer.
Please please help me! So far I tried to do a reset, didn't work. I tried with a different PC, didn't help. How can I coomunicate with the iPod again? And where can I find the number to Apple support?!

Thanks,
Malin

Anmäl Ändra Gilla Svara

2005-02-08 08:19

#2

kainen
Medlem ●
Täby
2005-02-08 08:19

Ursprungligen av Marra1:

Har lagt in detta på ett USA forum oxå. Men hoppas att någon kan hjälpa mig här med.... Se nedan på ENG

Hi,
I got my iPod Photo 40GB six hours ago. I charged it and after five hours I connected it to my PC, win XP. I was told to format it and I started to do this. After 30 min I noticed that the iPod had "crashed". It only displays the apple, sometimes with very dark display and then suddenly the apple goes white and then all is dark again. I tried to connect it again to my PC, to restore it but the computer can't even find the device now. Its like the iPod has no software any longer.
Please please help me! So far I tried to do a reset, didn't work. I tried with a different PC, didn't help. How can I coomunicate with the iPod again? And where can I find the number to Apple support?!

Thanks,
Malin

Du ska inte formatera en iPod med hjälp av operativsystemet... ladda ner ipod uppdateraren från apples hemsida och kör den... sammtidigt som du har ipoden inkopplad till datorn.

Anmäl Ändra Gilla Svara

2005-02-08 09:01

#3

Marra1
Medlem ●
2005-02-08 09:01

Ursprungligen av kainen:

Du ska inte formatera en iPod med hjälp av operativsystemet... ladda ner ipod uppdateraren från apples hemsida och kör den... sammtidigt som du har ipoden inkopplad till datorn.

Jag använde inte win xps formateringsprogram utan den mjukvara som kom på ipodens CD skiva. Och som sagt, ipoden kan inte längre kommunicera men datorn. Den syns inte på tex "Den här datorn". Har även varit i kontakt med Apple support och de var mållösa, att ipod kracshar under formateringen gör mig aningen oroad...