Mer kul... eller läbbigt... att typ 30 st telefonister jobbar på det där "företaget" och att de verkar tjäna ruggiga pengar på sin fula business. Här är från en av de anställda själva:
Subject: I work for these people. Heres the Scoop (confession)
Posted by: Galileo on April 25, 2004
Recently I started employment for the company named "special t travel". At the time i had done no investigation into my future employer and was excited about a new position in sales... this excitement soon waned, and nowadays, as i look for a new job, i am disgusted with myself for working for these people. Heres why:
For starters, NONE of you have won anything. The so called awards certificate that you reiceved while on the internet is nothing but a popup- anyone going to that site will get it. If you like, just for kicks, you can "win" this so called award again, and again, and again.
When this award popped up on your computer, I will venture to say that your confirmation number was either 56432 or 5222. These are the only two confirmation numbers, and are only used by the company to track which advertisement (there are two hence the two confirmation numbers) brings in more callers.
The place where i work is nothing but a massive calling center, where 30+ idiots work answering phones from callers who have recieved this so called award. The phones ring off teh hook of course.
When you first call in, you will be told by the representative to wait on hold while he inputs your confirmation number and information into the computer so he can look everything up for you. This is a downright lie. What the representative actually does is put the phone down for 10-15 seconds, pick his nose, pencil in your info onto his daily logsheet, and then pick up the phone again to happily tell you that yes he has confirmed your award.
Next, the representatvive will tell you that you have a rental car with unlimited mileage, and that you need a credit card and license to get it. When you hear this feel free to laugh silently... what this is is the representative screening his calls. He tells you this so he can ask you in an un-assuming manner if you have the potential to pay by credit card then and there... if you cant, you will quickly be
"shown out the door"
Oftentimes, if they feel your are skeptical or if they follow their script correctly, they will tell you how wonderful this all is but that they bet you are wondering what the catch is. Youll tell them of course, and theyll go into a little speech about how this is an advertisment promotion blah blah blah... All bullshit, lies. Its not an adverstising promotion, its not even a promotion. They sell this vacation package for 698, year round, to everyone that calls because they think theyve won something.
The whole affair is laughable, but thats not where the circus ends. They will aslo tell you you have a bonus 3 day trip to vegas. Since the rest of the package is for 4 people, youll assume this one is to. NOpe, the 3 day trip to vegas is for 2 people. Theyll tell you that... only if you ask them.
Then for the punchline of course. The sales scheme works on an engine of what the business calls fronters and closers. The fronters are the peons who answer the phones, give you the basic info and screen the calls. If a caller is still around by the time the fronter is done, the fronter will transfer the call. They will tell you the consumer that you are being transferred to a "quality assurance manager" Once again, a load of Bullshit. This quality assurance manager is what the business calls a closer... their job is to make you feel comfortable and fork over your credit card.
The moral of the story- nothing is for free, and in my expierience, special t travel primarily is selling these packages to folks who can hardly speak english and dont etnriely understand what is going on.
GOOD JOB SPECIAL T TRAVEL! and we americans wonder why the rest of the world hates us.
If you have any questions feel free to email me at ambiguous_foo@yahoo.com
If you like, I can even send you a copy of the script all the fronters use if you want to have some fun with them or for whatever reason.
Kommentar: Ja, jag började faktiskt hata amerikaner mer än någonsin just idag. Just för att det kan finnas ett företag fullt av såna här människor. Jag menar, jag tyckte det hela var rätt underhållande - men om min farsa eller morsa fått upp websidan så hade de nog gått på det hela. De hade visserligen inte uppgett kreditkortsnumret över telefon, men jag vågar inte garantera det... :-/ hur många har blivit lurade? Hur många som helst...
