The N97 has been a tremendous success for us when it comes to how many we have shipped and how much money we did collect, but it has been a tremendous disappointment in terms of the experience quality for the consumers and something we did not anticipate. It happens every now and then in a big company, like Nokia, even if you have the most stringent quality control mechanisms. Something slips, and you notice one thing, [it] leads to another thing, you fix that, and actually you make things worse and so forth... and this has been an unbelievable cycle of things for us that has taken far too long to repair and mitigate.