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Hi,
I got my iPod Photo 40GB six hours ago. I charged it and after five hours I connected it to my PC, win XP. I was told to format it and I started to do this. After 30 min I noticed that the iPod had "crashed". It only displays the apple, sometimes with very dark display and then suddenly the apple goes white and then all is dark again. I tried to connect it again to my PC, to restore it but the computer can't even find the device now. Its like the iPod has no software any longer.
Please please help me! So far I tried to do a reset, didn't work. I tried with a different PC, didn't help. How can I coomunicate with the iPod again? And where can I find the number to Apple support?!
Thanks,
Malin